At Puhon Tees, every product is made to order with care through our print-on-demand partners. Please review our shipping details below:
Processing Time
- Orders are processed within 2–5 business days after payment is confirmed.
- Because items are custom-made, processing times may be slightly longer during holidays or peak seasons.
Shipping Rates & Delivery Estimates
- Shipping costs are calculated at checkout based on your location and chosen shipping method.
- Estimated delivery times (after processing):
- United States: 5–10 business days
- Canada & UK: 7–14 business days
- International: 10–20 business days
Please note: Delivery times are estimates and may vary due to customs delays, local postal services, or unforeseen circumstances.
Tracking Orders
- Once your order ships, you will receive a tracking number by email.
- Tracking may take up to 48 hours to update after dispatch.
Shipping Locations
- We currently ship worldwide.
- Some regions may have limited service or longer delivery times depending on the print facility and courier availability.
Customs, Duties & Taxes
- International orders may be subject to import duties, taxes, or customs fees imposed by your country.
- These charges are the responsibility of the customer and are not included in our product or shipping prices.
Wrong Address Policy
- Please ensure your shipping address is correct at checkout.
- Orders returned due to an incorrect or incomplete address may require additional shipping fees for reshipment.
Lost or Delayed Packages
- If your package does not arrive within the estimated delivery window, please contact us at support@pjchq.com.
- We will work with our fulfillment partners to resolve the issue.
Returns Due to Shipping Issues
- Since our products are made to order, we do not accept returns for buyer’s remorse.
- If your order arrives damaged, defective, or incorrect, please see our Refund & Returns Policy for next steps.
📩 Questions?
If you have any concerns about shipping, contact us at support@pjchq.com
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